Privacy Policy

At BTB Studio ("we," "us," or "our"), we respect your privacy and are committed to protecting it through compliance with this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website (btb-studio.com) and use our services. Please read this Privacy Policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Create an account and subscribe to our services.
  • Submit design requests via our platform.
  • Communicate with us through email or contact forms.
  • Schedule an intro call.

This information may include:

  • Name
  • Email address
  • Billing and payment information
  • Phone number
  • Company information (e.g., name, industry)
  • Task-related files and descriptions

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and the time spent on them
  • Referring website or source

We collect this information using cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services:
    • Process your subscriptions and payments.
    • Fulfill your design and Webflow development requests.
    • Respond to your inquiries and provide support.
  • To Personalize User Experience:
    • Tailor content and recommendations to your preferences.
    • Streamline task management through your Zendo board.
  • To Communicate with You:
    • Send account-related updates, newsletters, and promotional materials.
    • Notify you about changes to our policies or services.
  • For Analytics and Performance Monitoring:
    • Analyze site traffic and usage trends to improve website functionality.
    • Monitor service performance and resolve technical issues.
  • To Comply with Legal Obligations:
    • Detect, prevent, and address fraud or other unlawful activities.
    • Meet applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers:
    • We share information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services (e.g., payment processors, cloud storage providers).
  • To Comply with Legal Obligations:
    • We may disclose your information when required to do so by law or when we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • In Business Transfers:
    • If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather data about site traffic and user interactions. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access and Portability: Request access to the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to certain uses of your data, such as direct marketing.
  • Restriction: Request limitations on the processing of your data.

To exercise these rights, please contact us at hello@btb-studio.com.

7. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Thank you for trusting BTB Studio with your design and Webflow development needs. Your privacy is important to us, and we are committed to protecting it.

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